Module 4: Communication Skills for Coaches
Reading Time: ~15–20 minutes
1. Why Communication Is the Heart of Coaching
Coaching is not about how much you know — it’s about how well you connect… [full 1000+ words content from Module 4 goes here].
2. Core Communication Skills Every Coach Needs
Active Listening, Empathy, Asking Powerful Questions, Safe Dialogue…
3. Practical Communication Techniques for Coaches
The 80/20 Rule, Reflective Listening, Validating Emotions, Using Silence…
4. Common Barriers to Good Communication
Interrupting, jumping to advice, assuming meaning, distracted presence…
5. Role of Body Language and Non-Verbal Cues
Eye contact, posture, nods, tone of voice…
6. Examples of Communication in Coaching Sessions
Case 1 – Building Trust, Case 2 – Encouraging Clarity, Case 3 – Challenging Gently…
7. Frameworks Coaches Can Apply
GROW Model, OARS (Open-ended questions, Affirmations, Reflections, Summaries)…
8. Building a Safe Coaching Environment
Ensure privacy, begin with grounding statements, end with reassurance…
9. Practicing Communication Skills
Role-Play, Record & Review, Silence Challenge, Question Journaling…
10. Case Study
David, 40, frustrated at work. Poor vs. effective communication responses…
11. Key Takeaways from Module 4
- Communication builds trust and transformation.
- Core skills: active listening, empathy, powerful questions, safe dialogue.
- Avoid pitfalls like interrupting or over-advising.
- Non-verbal communication matters as much as words.
- Frameworks like GROW and OARS provide structure.
- Practice is the only way to sharpen communication skills.